Our products are all handmade and made to order. Please allow 1-5 working days for us to make your order before dispatching it using a NZ courier service. During high demand periods processing times can be between 1-10 working days, however this will be regularly updated on our Instagram/Facebook page. Once your items have been dispatched you will receive a tracking number.
Shipping times usually take 1-3 working days for Urban addresses, please allow an extra 2-4 days for Rural addresses. If your order has not arrived in 15 working days since your purchase date, please contact us at firstname.lastname@example.org with your order number. In the unlikely event the item(s) are undelivered a refund is not guaranteed, however an investigation will take place. Sorry we do not offer a pickup option at this time.
Tracked courier service to Urban Addresses - COST: $8
Tracked courier service to Rural Addresses - COST: $12